Your privacy matters

Last updated: 3 November 2026

1. Data we collect

• Order details: your name, phone number, email address and delivery address.
• Payment details: card payments are processed entirely by Stripe. We never see or store your card number on our website.
• Browsing data: such as IP address, device type and pages visited, collected through cookies and analytics tools, only with your consent.

2. How we use your data

• To process and deliver your order.
• To contact you about your order by phone, WhatsApp or email.
• To improve our website and services.
• To send offers and updates only if you agree, and you can unsubscribe at any time.

3. Sharing your data

We never sell or rent your data. We share it only as needed with:

• Our delivery company: your name, phone number and address to deliver your order.
• Stripe: to process payments securely.
• Hosting and analytics providers that help us run the website.
• Government authorities when required by law.

4. Cookies

We use essential cookies to run the cart and checkout, and analytics cookies that are only enabled with your consent. You can change your choice at any time from the cookie banner or your browser settings.

5. Data security

The website is fully encrypted with HTTPS, and access to your data is limited to those who need it to serve you.

6. Data retention

We keep order records for as long as required by UAE accounting and tax laws, after which they are deleted or anonymised.

7. Your rights

Under applicable UAE law, including the Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you may request access to, correction of or deletion of your data, or object to its use for marketing. Contact us and we will respond within 30 days.

8. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with the update date.

Contact

For any question about your privacy or data: email theashabi.ae@gmail.com or WhatsApp +971 50 405 7376.